Terms and Conditions

Website Terms of Use - Overview

This website is operated by The Cold Cactus Boutique. Cold Cactus offers this website, including all information and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting the Cold Cactus website and/ or purchasing something from Cold Cactus, you engage in our “Service” and agree to be bound by the following terms, conditions, and policies herein. Throughout the site, the terms “we”, “us”, “Cold Cactus”, and “our” refer to The Cold Cactus Boutique. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using the Cold Cactus website. By accessing or using any part of the site, you agree to be bound by these terms, conditions, and policies. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or purchase any product.

Our store is hosted on Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products to you.

Data Collection - Privacy, Consent, and Disclosure

When you place an order and arrange delivery or sign up to receive our newsletter, Cold Cactus collects information from you such as name, mailing address, and email address. With your permission, Cold Cactus will be sending you as part of our sales process newsletter updates containing new products, blog posts, and other inspirational information. We will only use your information for the specific reason(s) we received consent for and all collected information. Cold Cactus uses reasonable measures as recommended by industry standards to house collected information so that it is not inappropriately accessed, disclosed, misused, or altered. At any time you will be provided with the option to say no or opt out - please contact us at coldcactus@coldcactusboutique.ca All information collected will remain private and used for Cold Cactus internal purposes only.


Given the nature of the business - to provide unique products - Cold Cactus cannot guarantee the availability of any products. In the event a product is unavailable but you are interested, please contact coldcactus@coldcactusboutique.ca and an effort to re-stock the product from the vendor will be made, subject to availability and timelines to fulfill a restocking order and ship. In the event Cold Cactus is not able to fulfill an order, you will be refunded in full.

Payment Terms

Cold Cactus uses third party providers to accept the following payment types: credit card and PayPal. Therefore, Cold Cactus does not house any credit card details. Full payment is required and must be cleared before the purchased products will be shipped.

Intellectual Property

All Cold Cactus website content including design, written content and product descriptions, logo, images, etc should not be construed unless prior written consent of The Cold Cactus Boutique is obtained.

Age of Consent

By agreeing to these terms and policies, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

The Right to Refuse or Remove

Cold Cactus maintains the ability to remove any account/user/customer who breaches or violates any of the above terms or policies.

Changes to these Terms and Policies

Cold Cactus reserves the right to modify these terms and policies at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to any term or policy, we will notify you here that it has been updated.

Questions and Contact Information

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact coldcactus@coldcactusboutique.ca

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