Contact Us

Find Us - Retail Location

Store address: 5773 Parkhouse Drive, Appin, Ontario, Canada N0L1A0
**Please use barn driveway to access store attached to barn**

Store hours: We now offer regular store hours in our new store (appointments are no longer required!)

Thursdays 10-6

Fridays 10-5

Saturdays 10-4

We are closed Sundays through Wednesdays

Contact info:

Email us at:

Phone or text us at: 226-377-3471

While we aim to please and respond to your questions as soon as possible, please respectively bare in mind that we will aim to respond to all business inquiries within 1-2 business days, typically within the business hours of 9am - 5pm EST, Monday to Friday.

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Customer Inquiries 

Please feel free to reach out to Cold Cactus with any questions or concerns you may have. If your inquiry is in regards to a current or past order, please include your order number so that we may help you more quickly. Please refer to our policies page for information on returns and exchanges prior to contacting us about this topic. Our reception in the store is terrible due to it being a steel building & roof, so our desired form of communication is email to or text to 226-377-3471

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